https://www.facebook.com/Cheryl.Denise.Loh/posts/1432268213546741

Here we go again. As we get ready to get to work - the trains fail us yet again.

To make things worse, it's the start of the work week, the children are back to school after a week long holiday and it's rainy outside.

On the eastern side of the train station, commuters were even shouting from the platform to halt the escalators and for commuters to not come upstairs to the platform because it's overcrowded!!

Traumatising.

I couldn't get onboard the trains at all until I went towards Pasir Ris and then back towards Joo Koon's direction.

As NCMP Dennis Tan had said in his facebook post previously:

"What do LTA and SMRT mean when they said that the new signaling system will take a few more months to fully stabilize? 2-3 months or 4-6 months? It would also be more helpful for commuters if LTA and SMRT can give a more detailed explanation on their time estimation, and thereafter to provide regular updates on any progress made on trials and/or system checks for the signaling system.

Meanwhile, commuters will also benefit if further Improvements can be made on service recovery measures including measures taking into consideration train bunching during peak hours. The many disruptions in the last few years have allowed SMRT sufficient practice at service recovery measures. There should not be any significant negative feedback from commuters on this aspect anymore."

Exactly. Do not simply tell commuters that the trains would be delayed because of the signalling systems testing or there are train faults.

Give us a proper explanation why is it necessary, truthful time needed for stabilisation, solution and recovery while we endure this.

This by the way, is not a rant. This is what a member of the public goes through each time the train breaks down because some do not understand this. Do we have to go through this for the rest of our lives?

We need transparency and accountability.

*Post edited to include image of NCMP Dennis Tan's Parliamentary Question filed earlier for today's Parliament sitting.