A view of Changi Airport. (File photo: Changi Airport Group)
SINGAPORE: Singapore's Changi Airport has been voted by air travellers as the world's best at the 2018 World Airport Awards for the sixth consecutive year, organisers announced on Thursday (Mar 22).
This makes Changi the first airport to win the accolade six years in a row since it was first introduced in 2000. Hong Kong International Airport had clinched the title five years in a row from 2001 to 2005.
Mr Lee Seow Hiang, CEO of Changi Airport Group, received the Skytrax World's Best Airport Award from Skytrax CEO Edward Plaisted at the Passenger Terminal Expo in Stockholm, Sweden on Wednesday.
Mr Lee Seow Hiang, CEO of Changi Airport Group (right) receiving the Skytrax World's Best Airport Award from Mr Edward Plaisted, CEO of Skytrax. (Photo: Changi Airport Group)
In all, this was the ninth time that Changi Airport picked up the award.
Changi Airport was also named the Best Airport for Leisure Amenities, a title it has held since the award category was introduced in 2009, as well as the Best Airport in Asia.
The 2018 World Airport Awards are based on 13.73 million customer nominations across more than 100 nationalities of air travellers, with more than 500 airports worldwide taking part.
The survey evaluates traveller experience across various key performance indicators for airport service and product – from check-in, arrivals, transfers, shopping, security and immigration, through to departure at the gate.